Books on our Marketplace are sold and shipped to you from individual sellers, such as other students and parents.

Not all items sold on the Marketplace are available for expedited shipping and could arrive separately from the rest of your order.

If you have any issue with your Marketplace order, please contact the seller using the appropriate button in your My Account. If you do not receive a response from the seller and it has been 5-19 business days since you placed the order, contact our Customer Service team for additional assistance. If our Customer Service team has not received a response from the seller, we will issue a refund for your Marketplace order. If it has been over 20 business days since you placed the order and you have not received it, please contact us for a refund.